Category: Machine Learning

The Potential of Chatbot Ideas: The Gap in Customer Service

Chatbot implementation has significantly improved customer service response times.

The rise of chatbots has changed customer service. But making intelligent chatbots that genuinely help users is challenging. Chatbot ideas are everywhere in today’s digital world, but blending artificial intelligence with user expectations is challenging. There’s a difference in how companies and customers see chatbots. Surveys found that 63% of companies think chatbot implementation makes

What is Machine Learning?

Machine Learning the Future of E-commerce In our previous article, we analyzed the future of personalization and customization in e-commerce. However, with machine learning becoming ever more integrated into our daily lives, it’s only fair to further discuss the role, significance, and the effect of this emerging technology in eCommerce. The truth is, a lot has